PRYOR, OK —
Pryor's Municipal Utility Board met June 23 to discuss the possibility of allowing debit or credit card payments.
Currently MUB customers can pay by cash or check or have the monthly total automatically drafted from their bank account.
General Manager Gary Pruett said he's heard customers loud and clear asking for a debit or credit option. After nearly three years of searching Pruett and officer manager Terri Hill found an option that gives customers what they want, while still giving MUB the financial break they need.
GovPay Network representative Gary Black gave his presentation to the board, explaining that a convenience fee would be charged to customers who opted to swipe their cards, while no cost would be passed on to MUB.
Up to an $83 bill the convenience fee would be $4.95, over that the fee would be 5.95 percent, according to Black.
Customers would have the option to pay by card in the MUB officer or via the secure GovPay website.
“The site can be customized to require only the fields you need and include any warnings or notices you need. You can include the web address on paper bills or put a link directly to the payment portal on the MUB or city website,” said Black, who said GovPay operates in all 50 states and has been in business nearly 10 years.
Hill said MUB will send a notice alerting customers when the payment option is up and running.
She said she hopes to send out notification with the July statements. nated at any time with only a 90 day notice. In their 10 year tenure, however, Black said he has yet to have anyone terminate service. GovePay holds all liability for all card transactions, meaning MUB would not be held responsible for bad cards.
For the customers, the site is easy to use. The online options allows for bill payment outside MUB's business hours. Customers will have the option to have their receipt emailed to them at the end of the payment.
Hill sees big things with this capability.